System Hub
Parties and events

Private dining and party bookings for restaurants

Private dining and party bookings need a capacity, a deposit, and notes in the same diary as tables. A separate spreadsheet is how events get double-booked against Saturday service. The GM should see covers for the room and the floor in one place.

Last reviewed: . Reviewed by Nitin Patel. Drafts are prepared with AI assistance and checked by him before publication.

Capacity first, then the deposit

If the room holds 60, the diary should show 30 booked and 30 left — not a thread of “are we still holding Saturday?”. Deposits requested or received belong on the booking so the next shift does not re-sell the room.

Notes that the kitchen will actually see

Allergens, timings, speeches, and set menus fail when they live in the events manager’s inbox. Put them on the booking. Staff allergen detail still lives on the 14-allergen recipe chart.

How System Hub holds the room

Booking includes parties and private events with capacity and deposit status, in the same service diary as tables. 14-day trial, no card, then £10/week per location incl VAT via Stripe.

Where should a private dining booking live?

In the same diary as the tables, with the room’s capacity written on it. A separate spreadsheet for functions is how the restaurant sells 40 covers in the restaurant and 24 in the room that shares the same kitchen pass. Capacity is the number the room can feed, not the number on the brochure.

The row: date, room, covers, arrival, the menu or “choice on the night”, deposit taken or not, and the contact. A deposit note without an amount is how finance and the host disagree on the night. Allergies for the whole party belong on the booking before the kitchen preps, not on a place card.

If you already run that room in ResDiary, leave it there. System Hub is for the operator whose function book is an email folder. Booking is £10 a week per location, VAT included.

  • Room capacity is a number you will refuse to exceed.
  • Deposit: amount, date taken, and whether it is refundable. Write the rule you actually use.
  • One contact. A WhatsApp group is not a booking.
  • Pre-orders need a cutoff. After that, the kitchen is not taking a new menu.

FSA: food allergy and intolerance.

Does the private room share the kitchen's cover count?

The room and the restaurant share a kitchen. If the function book says 24 at 19:00 and the table diary also seats 70 at 19:00, the pass is planning 94 covers it cannot cook. Capacity is the number you will refuse, written on the room, not the number on the brochure.

A deposit without an amount is an argument on the night: the host thinks £200, the guest thinks £100. Write the amount, the date it was taken, and whether it comes off the bill. One contact, not a group chat.

Allergies for the party go on the booking before the kitchen preps, and they still have to reach the pass — the booking note is not the allergen chart. The 14 allergens are in the Food Information Regulations 2014. Pre-order cutoff is a time. After it, the kitchen is not taking a new menu.

If you already run the room in ResDiary, leave it there. Moving it to a second diary to “tidy up” is how the double sell happens. System Hub Booking is £10 a week per location, VAT included, for the operator whose function book is an email folder. It is not a yield tool and it will not turn tables the way a specialist diary does.

A room hire fee and a minimum spend are different numbers. Write both, or the bill on the night will use whichever figure the person reading it prefers. If the booking includes a set menu, name the menu and the price per head on the booking. A change of headcount after the cutoff is a new line, with the time it was agreed, not a silent edit of the original covers. If the room is dark on a Tuesday, the diary still shows the room as closed that day, so Wednesday’s function is not planned against a ghost booking from the week before.

Private dining booking with covers, time, the room, and the deposit note
The room is on this row, so the restaurant diary cannot sell it again.

Questions about private dining bookings

How should restaurants take private dining bookings?
Put the hold in the same diary as tables, with a max capacity, a deposit status, and the notes that affect the kitchen. A side spreadsheet will be sold against when the host stand is busy.
What is the difference between a party and an event?
A party is a large table in service. An event takes a room or a service and needs a capacity and usually a deposit. Both belong in the booking diary. Neither belongs only in email.
How much is System Hub Booking?
14-day trial, no card. Then £10/week per location incl VAT via Stripe. Cancel anytime.